We’re here to help! Whether you have questions about our service, need technical support, or want to share feedback, we’d love to hear from you.
Contact Information
Email: info@onlinetext.compare
We handle all inquiries through one convenient email address. Whether you have questions about our service, need technical support, want to discuss business partnerships, or have privacy concerns, simply email us and we’ll route your message to the right team member.
What we can help with:
- General questions about features and pricing
- Technical support and troubleshooting
- Account-related assistance
- Business partnerships and enterprise solutions
- Privacy and security inquiries
- Media and press requests
- Feedback and feature suggestions
Frequently Asked Questions
Before reaching out, you might find answers to common questions here:
How accurate is the text comparison?
Our advanced algorithms provide highly accurate results, but we always recommend manual review for critical applications. Accuracy depends on text complexity and format.
Is my data secure?
Yes! We use SSL encryption, secure servers, and do not store any data of users. Read our Privacy Policy for complete details.
What file formats do you support?
We support plain text, and most common ascii text formats. More formats are being added regularly.
Can I compare very large documents?
There is a limit to the text your can put for online comparision. Contact us if you regularly work with very large files – we may have enterprise solutions that better fit your needs.
Do you offer API access?
As of now API access is not available.
Is there a free version?
Yes! We offer free text comparison with some limitations. Premium plans provide additional features and higher processing limits.
Please note: We aim to respond to all inquiries as quickly as possible, often outside regular business hours.
Alternative Ways to Reach Us
Help Center
Visit our comprehensive Help Center for:
- Step-by-step tutorials
- Video guides
- Common solutions
- Feature documentation
Feedback Portal
Have suggestions for new features or improvements? Submit them through our feedback portal where you can also vote on suggestions from other users.
Response time is for initial contact. Resolution time varies based on issue complexity.
Before You Contact Us
To help us assist you more efficiently, please include relevant details in your email:
For Technical Issues:
- Description of the problem
- Steps you’ve already tried
- Browser and operating system
- Screenshot if applicable
- Error messages received
For Feature Requests:
- Detailed description of the desired feature
- Your use case or scenario
- How it would improve your workflow
For Account Issues:
- Your account email address
- Specific issue description
- Any error messages
We Value Your Feedback
Your input helps us improve OnlineText.Compare. Whether it’s a feature suggestion, bug report, or general feedback about your experience, we want to hear from you.
Every message is read by our team, and many of our best features have come directly from user suggestions.
Ready to get started? Try OnlineText.Compare now, or contact us if you have any questions. We’re here to help you succeed!